Frequently Asked Questions

  • For Shangri-La hotel booking, please contact the Reservations Team at groupreservation.mac@shangri-la.com; tel no. 6332 231 0288 or Solecor Joy Monton at solecorjoy.monton@shangri-la.com.

    For other wedding-related queries, you may reach out to Rina Sarmiento of Weddings by Zilla at weddings@zilla.ph; mobile no. +639163047284.

  • February 13, 2026

    You may submit your response using the RSVP form in the “RSVP” tab of the website or contact Rina Sarmiento of Weddings by Zilla at weddings@zilla.ph; mobile no. +639163047284.

  • The ceremony is indoor; it will be held at the Ocean Pavilion. The cocktails will be held outdoor, just outside the Ocean Pavilion. Reception will follow at the Buko Bar, which is an outdoor garden by the pool area. You may refer to the map on the website for a clearer picture.

    Additionally, considering that the reception will be in a garden, ladies are advised to wear block heels, chunky heels, or wedges instead of stilettos.

  • The reception will be moved to an indoor area. Everything else will proceed as planned.

  • The Ocean Wing and Main Wing are both at walking distance to the Ocean Pavilion and Buko Bar. However, we will provide a free shuttle service to take the guests from the hotel to the Ocean Pavilion for the ceremony and from the Ocean Pavilion to the Buko Bar for the reception. Kindly note, though, that priority will be given to senior citizens, PWDs, and pregnant women.

  • For members of the entourage, Rina of Weddings by Zilla will instruct you.

    For other guests, please arrive by 2:30PM. Bridal march will start exactly at 3:00PM.

  • We request members of the entourage to follow the dress code.

    For other guests, your comfort is our priority, but if you’d like to dress up, we would appreciate it if you could dress in accordance with our theme.

    Kindly check the “Attire Guide” section of the website for more details.

  • Certainly! Kids 12 years old and below will be provided kiddie meals instead of food from the buffet.

  • Please indicate in the space provided when you submit your response under the “RSVP” tab. Please note however that the buffet offers a wide selection for you to choose from.

  • While we want you to enjoy and have fun, Shangri-La strictly implements a no smoking policy, with identified designated areas within the premises. Smoking in hotel rooms are strictly prohibited. The hotel will post a PhP10,000 cleaning fee to the account of any guests who will smoke in their hotel room.

  • No need as these will be provided to you during the event. Please note also that Shangri-La will charge corkage fees for any outside food or beverage taken to the event. But should you insist, kindly check with our coordinator, Rina Sarmiento of Weddings by Zilla at weddings@zilla.ph; mobile no. +639163047284.

  • None. Kindly refer instead to the “Gifts” section of the website.

  • Due to limited capacity of the venue, we can only accommodate the guests named on the invitation. For other concerns, please contact Rina Sarmiento of Weddings by Zilla at weddings@zilla.ph; mobile no. +639163047284.

  • Be sure to sign up to Shangri-La Circle here for discounts, perks, and points!

    Additionally, considering that the reception will be in a garden, ladies are advised to wear block heels, chunky heels, or wedges instead of stilettos.

    Lastly, have fun!